ChatGPT is poised to have a video feature

GPT-4 Kind of Sucks Compared to GPT-5, Coming This Year: OpenAI’s Sam Altman OpenAI has released several iterations of the large language model (LLM) powering ChatGPT, including GPT-4 and GPT-4 Turbo. Still, sources say the highly anticipated GPT-5 could be released as early as mid-year. “Every week, over 250 million people around the world use …

5 examples of effective NLP in customer service

NLP Tutorial: Topic Modeling in Python with BerTopic Broadly speaking, more complex language models are better at NLP tasks because language itself is extremely complex and always evolving. Therefore, an exponential model or continuous space model might be better than an n-gram for NLP tasks because they’re designed to account for ambiguity and variation in …

10 Effective Ways to Connect With Your Customers

What Is Customer Service? Definition & Best Practices But before we look at how to be effective, it’s important to explore bad customer service. This is the classic face-to-face interaction with customers, like when you walk into a store and ask for help finding that perfect pair of shoes. It’s ideal for those who love …